Responsible Gaming
Gambling Should Be Entertainment
At Lucas Legacy, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or use gambling as an escape from difficulties.
Age Verification
It is illegal for anyone under the age of 18 to gamble in the United Kingdom. By accessing Grosvenor casino services through Lucas Legacy, you confirm that you are at least 18 years of age and meet all local legal requirements in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from friends, family, or partners
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or anxiety related to gambling
- Failed attempts to reduce or stop gambling
- Lying about the extent of gambling activities
- Using gambling as a solution to financial difficulties
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Controls
Grosvenor casino and our affiliate partners provide various tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Restrict the amount of money you can lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session durations to prevent extended play
- Self-Exclusion: Voluntarily exclude yourself from gambling for a period you choose
- Account Closure: Permanently close your gaming account if needed
These tools are available through your Grosvenor casino account settings. We encourage all players to use these features proactively.
Support Organizations
If you need help with problem gambling, please reach out to one of these reputable organizations:
United Kingdom
- GamCare: Free, confidential advice and support for problem gamblers and their families
www.gamcare.org.uk | Telephone: 0808 8020 133 - GamStop: The National Self-Exclusion Scheme for Great Britain, allowing you to self-exclude from all licensed online gambling operators
www.gamstop.co.uk - Gamblers Anonymous: A peer support fellowship for those struggling with gambling addiction
Telephone: 0207 384 3040
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org | National Helpline: 1-800-522-4700
- Germany - Bundeszentrale für gesundheitliche Aufklärung: Information and resources on gambling addiction prevention
If You Need Help
Don't wait – reach out today if you're struggling with gambling. Problem gambling is treatable, and support is available 24/7. Speaking to someone is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone you care about, the organizations listed above provide confidential, non-judgmental support.
Your wellbeing is our priority. At Lucas Legacy, we're committed to promoting a safe and responsible gambling environment for all players.